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Recruitment began on August 9, 2024
Expires October 1, 2024
Internship
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Business Unit/Role Specific Info
This Credit & Fraud Risk(CFR) is responsible for managing risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.
- Credit Risk Strategy: The credit risk team monitors credit portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle.
- Fraud Risk Strategy: The team analyzes and improves controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing, and financial transactions.
How Will You Make an Impact in This Role?
The specific job responsibilities would depend on the team you are selected in for a summer internship role. Broadly the role could entail some of the below listed responsibilities:
- Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance
- Collaborate extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis
- Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects
- Integrate new data sources and capabilities to drive key business decisions
Minimum Qualifications
- Currently enrolled in full-time bachelor’s degree program
- Students must have a graduation date between December 2025 and June 2026
Preferred Qualifications
- Passion for improving end-to-end customer experience, innovation and customer first thinking
- Strong interest in digital space and ability to collaborate with technology and product partners
- Entrepreneurial problem solver who’s organized, has great attention to detail, and can multi-task while still taking into account the big picture
- Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link complex issues
- Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously – must be a self-starter
- Excellent written and verbal skills, with the ability to effectively communicate at all levels
- Willingness to learn and master new systems
- Knowledge of MS Office applications required
- Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.
Apply now!
In order for your application to be considered, please complete the below steps:
- Click on the link below and select “Apply”
- Create a new username and password
- Complete and submit your application
JOB LINK: https://aexp.eightfold.ai/careers/job/24281154
Salary Range: $24.05 to $63.00 hourly + sign-on bonus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
